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Ofgem drums up support for ‘simpler’ energy market

Tough new standards for energy suppliers to make the market “simpler and fairer” for consumers will come into effect this summer. Energy watchdog Ofgem is counting down to delivering a clearer energy...

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npower’s profits rise £390m following price hikes

Energy supplier npower has announced a rise in profits last year just months after massive hikes in energy prices. The company saw a 25% increase in profits in 2012 at £390 million – up from £313...

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DECC’s energy policies will result in both winners and losers

The Government’s energy policies will result in both winners and losers as they will only benefit householders that take advantage of efficiency schemes like the Green Deal. The comment from...

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Householders could pay extra £55m on energy bills

Ofgem’s plans to reform energy tariffs could lead to UK householders paying up to £55 million extra on their gas and electricity bills. The energy regulator has proposed the Tariff Comparison Rate...

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Ed Davey ‘disappointed’ energy firms failed efficiency targets

Energy Secretary Ed Davey said he is “disappointed” that six energy firms did not meet the efficiency targets set by the Government last year. British Gas, SSE and Scottish Power were among the...

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Potential homebuyers ‘wary’ of Green Deal loans

Prospective homebuyers in the UK are “wary” of buying a property that has a Green Deal loan attached to it. Consumer body Which? has revealed nearly half of 2,070 people surveyed said they would want a...

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SSE profits rise and warns of more energy price hikes

Energy supplier SSE has announced a rise in profits for the last 12 months due to the prolonged cold weather despite disruption to its services and a fine from regulators. Its year-on-year profits rose...

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Ofgem’s energy tariffs comparison ‘still too complex’

The Government’s plans to simplify energy tariffs for consumers to find the best deal are “still too complex”, according to a new survey. Consumer body Which? is calling for a single unit price for...

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EDF wants petrol forecourt-style prices for gas and electricity

French supplier EDF Energy has thrown the gauntlet down to its fellow Big Six suppliers by putting its weight behind proposals for petrol forecourt-style prices for gas and electricity. Over the...

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Ofgem’s reforms ‘fail’ to help consumers pick best energy deal

Ofgem’s reforms published today “will fail” to help consumers pick out the best energy deal in the market. That’s according to consumer group Which? in response to the energy regulator’s detailed new...

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Energy customers left on hold for ’29 minutes’

Energy companies are keeping consumers waiting on hold over the phone for as long as half an hour, new research reveals. An investigation by Which? found that on average, the consumer body was left...

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UK households’ energy use falls by a quarter

Householders in England and Wales are using less energy compared to 2005, with a 24.7% drop on average. New figures from the Office for National Statistics (ONS) revealed energy consumption decreased...

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Ofgem’s energy market reforms ‘don’t go far enough’

Ofgem’s new code of conduct to make the energy market simpler and fairer for consumers “do not go far enough”. That’s the comment from Which? following the launch of the energy regulator’s new rules...

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Energy and fuel prices the biggest worries for consumers

Energy and fuel prices are the biggest worries for a growing number of consumers concerned about rises in the cost of living. That’s according to a monthly survey of more than 2,000 people by the...

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Which? calls for Government to scrap standing charges

The energy market is still too “confusing and bewildering” for consumers to find the best deal, especially with the vast range of standing charges, according to Which? New research by the consumer...

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Miliband’s energy price freeze would spell “nuclear winter”

Energy Minister Greg Barker has laid into proposals for an energy price “freeze” put forward by Labour’s Ed Miliband yesterday by claiming it would mean a “nuclear winter” for investment in Britain....

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Ed Miliband slams SSE’s energy price rise

Ed Miliband seized on SSE’s energy price rise today as evidence of “the need to freeze energy bills”. The Labour party leader made the comment in a tweet following the Big Six firm’s decision to raise...

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Davey says British Gas numbers “don’t add up”

Energy Secretary Ed Davey claimed the price rises announced by British Gas today “don’t add up”. The Lib Dem minister also said the average 9.2% rise was “extremely disappointing” news for the firm’s...

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Nuclear deal ‘must include clause for consumer refund’

Today’s new nuclear deal announced between the UK and EDF Energy should include a “refund clause” if it turns out the Government has overpaid. Which? Executive Director Richard Lloyd believes people...

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Energy price hike “another blow to Scottish households”

Scotland’s Deputy First Minister Nicola Sturgeon has expressed disappointment over ScottishPower’s decision to become the fourth of the Big Six to raise energy bills this winter. Yesterday the supplier...

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